Web 2.0 and Library 2.0

Until recently I had no idea what Web 2.0 and Library 2.0 are, and furthermore little interest. Mainly because these trendy terms kept popping in everything I read and I have a strong aversion to trendiness. I even read one blog that stated that one can increase traffic to one’s blog by including the terms Web 2.0 and Library 2.0 (we’ll see if this post can oust the current champ, my review of The Painted Veil). Once I got past the hype and the trendiness I’ve discovered there are some very interesting things behind these terms. In fact I’m already well involved in the phenomenon through this blog and other resources I use everyday. So while still trying to avoid the trendiness, I’m going to explore Web 2.0 and Library 2.0.

Last week I attended a web conference on work about Web 2.0. While the presentation wasn’t too great and the lecturer used the word “cool” far too much, I did learn some fascinating stuff and added a lot of new bookmarks (including signing up for and account with the Web 2.0 bookmark tagging tool del.icio.us). I’ve also been accumulating various articles and blog posts on the subject. So here is my list of what I’ve found thus far to be read and evaluated.

Web 2.0

Library 2.0

One question I had about Web 2.0 that I was not able to ask in the conference I attended regards authority. The lecturer seemed to think that the best information and the best resources would rise to the top simply based on high referal rates from users. I can’t help but be concerned about the possibility of “tyranny of the masses.” Will the loudest voices drown out the wisest voices within Web 2.0? And what about the insidous influence of corporations to guide public tastes to their products? Jessamyn West has an interesting reflection on “why reference and authority matter” at librarian.net.

Finally, while not entirely on topic, I have a number of interesting-looking articles on libraries, technology and the future of libraries to read:

10 thoughts on “Web 2.0 and Library 2.0

  1. Mary Carmen has a great post on her blog called Access Services 2.0

    So how does this fit into the 2.0 concept? Well, I can’t think of a better place where user feedback and participation is used to improve library services. We hear about all sorts of problems at the circ/reserves desk. The ones we can fix, we do. The ones that require a little more effort or another department, we pass along or work together for change and improvement. The reward is that a lot of times the improvement or change in service is immediately apparent and we get instant feedback. Since we’re the public face we have a built-in feedback loop. People have no problem expressing their anger or disappointment with a service or policy. One of the nice things I have discovered in working in access services is that most people also don’t have a problem expressing gratitude or happiness with an improvement or change.


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